Our company is proud to finally give the Imprint Industry its first real source for relevant education. Professional Graphic Designers make up a very small portion of our industry, while our art needs are more specific, than a formal art school provides. Relating your shop’s art requirements directly to your business-building practices is what our Memberships are all about.

Every course is presented from a production & imprint industry perspective, using methods proven to be successful here-in. Whether you have years of experience under your belt or you are just getting started in the industry, CorelTRAINER has got you covered.

You will find us teaching proven graphic design skills, giving shortcut systems, & providing quality imprint industry support all around North America. See our schedule here: https://coreltrainer.com/events

·         How much is CorelTRAINER?

o   Our flagship software is $1999, plus requires a membership of $49 per month. New members most-often package TRAINER with DESIGNER software as well, discounted when gotten together.

·         How many users can use the system?

o   New members can login ONE device to access TRAINER & DESIGNER for their membership fee. Additional users can be added to cart from your “subscriptions” page for a small fee.

o   Legacy members may have been grandfathered in for up to three users. Thanks for sticking with us!

·         Am I stuck with paying every month?

o   Our business revolves around the monthly membership. Your software plug-ins, support, updates etc. are first & foremost associated with your membership.

o   That being said, we understand member’s desire to avoid monthly fees. Contact us at Support@CorelTRAINER.com for details, such as yearly or ‘own it forever’ options.

o   You may pause your membership for up to three (3) months per year, retaining your membership status. Longer paused times will result in an additional sign-up fee later… though you will never pay full price again.

·         Can I cancel my membership?

o   We do not have ANY minimum membership term.

o   If you’ve learned all you’d like, & everyone else has in your business has too, you do have the option to cancel your membership outright. Please consider pausing first, & whomever else may benefit from our shortcut software (DESIGNER) & educational plug-in (TRAINER) too.

 

·         How do I log in?

o   You must use the exact email address as when you first signed up with us. You can also update your password with/through that email address & the ‘Forgot Password’ button at coreltrainer.com/my-account (upper right corner of this website.

·         It is VERY IMPORTANT that you click the “Remember Me” button when logging in. You will also want to allow your internet browser to remember your login & password too.

·         Unauthorized access.

o   If you would like to ‘lock out’ an old employee or user from accessing CorelTRAINER, we simply recommend that you change the password.

o   Don’t worry, CorelTRAINER dot come is a very secure website, & the most someone could do by logging in as you is see the last four digits of your credit card on file with us. If they happen to even make a new purchase with us, of course we’ve got your back, & will not hold you responsible. -This has never happened in about ten years, but just so you’re comfortable…

 

·         As a “boutique” support service (membership) for all things design & imprint industry related, we pride ourselves on “almost always” being available!

·         Your phone number(s) & email address is saved into our system, so we know it’s you when you reach out to us. If your membership is not currently active, we prioritize active members first, but will certainly get back to you ASAP!

o   Know that the very best method to get ahold of us is via email. All our trainers have access to inbound member emails to: support@coreltrainer.com

o   Calling or Texting is an option, just know that we might be busy &/or at CostCo when you call… no kidding!

o   Again, email is best. You can send us pics, graphics, files, examples, as well as forward your client’s emails… We can also MOST easily support you via email, as we’ll likely want to send you links to training videos, screen-captures, etc. to help explain…

·         Though our products are listed on our website for sale, you will always get the very best price when speaking to one of us personally.

·         Almost all of our sales are done at tradeshows. When we can look each other in the eye, answer any specific question, walk through exact examples, & make absolutely sure that you’re going to use & love our systems… THAT is when CorelTRAINER & SimpleDESIGNER become a “no brainer”!

·         We pride ourselves on personal service. Schedule an online demo if you can’t make a live event. Or at least start by contacting our sales manager.

·         CorelDRAW licenses themselves are only offered to our members. We have a special relationship with Corel corporation & will do nothing to harm that. CorelDRAW is the absolute best design software for the imprint industry… with our plug-ins & support, we make SURE that you’re getting the most out of your graphics department.